Configuring Events In Swish
Configuring Events
Swish allows you to set specific conditions for certain events, ensuring a seamless customer experience. To set these conditions, head to your Shopify admin and select Swish from your Apps.
These options can be found under Settings -> Klaviyo
Here you will find settings for Back In Stock, Low In Stock and Price Drop events.
Back In Stock
Recover lost sales by notifying your customers when an item on their Wishlist comes back in stock.
Available settings:
Minimum stock
Back In Stock events will only occur when the stock on hand for the saved item is at or above the minimum stock level
Ignore saved product variant
Activating this setting will turn on Back In Stock events for all variants of a Wishlisted product, regardless of the variant the customer has specified in their Wishlist.
Low In Stock
Delight customers by notifying them when an item on their Wishlist is low in stock.
Available settings:
Stock threshold
Low In Stock events will only occur when the stock on hand for a customers saved Variant drops below the Stock Threshold value
Minimum stock
Low In Stock events will only occur when the stock on hand is at or below the minimum stock level
Ignore saved product variant
Activating this setting will turn on Low In Stock events for all variants of a Wishlisted product, regardless of the variant the customer has saved to their Wishlist.
Price Drop
Drive revenue by notifying customers when the price of an item in their Wishlist drops.
Available settings:
Minimum Price Change
Price Drop events will only occur when the price for a customers saved Variant drops by at least the minimum price change amount
Minimum stock
Price Drop events will only occur when the stock on hand is at or above the minimum stock level
Ignore saved product variant
Activating this setting will turn on Price Drop events for all variants of a Wishlisted product, regardless of the variant the customer has specified in their Wishlist
Once you’ve configured your events, you'll need to simulate the events on your store front in order for them to appear in Klaviyo as triggers you can use to start Flows.
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