Configuring Events In Swish

Configuring Events

Swish allows you to set specific conditions for certain events, ensuring a seamless customer experience. To set these conditions, head to your Shopify admin and select Swish from your Apps.

These options can be found under Settings -> Klaviyo

Here you will find settings for Back In Stock, Low In Stock and Price Drop events.

Back In Stock

Recover lost sales by notifying your customers when an item on their Wishlist comes back in stock.

Back In Stock Event Settings

Available settings:

Minimum stock

Back In Stock events will only occur when the stock on hand for the saved item is at or above the minimum stock level

Ignore saved product variant

Activating this setting will turn on Back In Stock events for all variants of a Wishlisted product, regardless of the variant the customer has specified in their Wishlist.

Low In Stock

Delight customers by notifying them when an item on their Wishlist is low in stock.

Low In Stock Event Settings

Available settings:

Stock threshold

Low In Stock events will only occur when the stock on hand for a customers saved Variant drops below the Stock Threshold value

Minimum stock

Low In Stock events will only occur when the stock on hand is at or below the minimum stock level

Ignore saved product variant

Activating this setting will turn on Low In Stock events for all variants of a Wishlisted product, regardless of the variant the customer has saved to their Wishlist.

Price Drop

Drive revenue by notifying customers when the price of an item in their Wishlist drops.

Price Drop Event Settings

Available settings:

Minimum Price Change

Price Drop events will only occur when the price for a customers saved Variant drops by at least the minimum price change amount

Minimum stock

Price Drop events will only occur when the stock on hand is at or above the minimum stock level

Ignore saved product variant

Activating this setting will turn on Price Drop events for all variants of a Wishlisted product, regardless of the variant the customer has specified in their Wishlist

Once you’ve configured your events, you'll need to simulate the events on your store front in order for them to appear in Klaviyo as triggers you can use to start Flows.